:root {
  --black: #000000;
  --charcoal: #20242a;
  --red: #c02030;
  --red-hover: #a81927;
  --steel: #8098a8;
  --soft-steel: #eef4f7;
  --warm: #f8f6f2;
  --white: #ffffff;
  --muted: #606a72;
  --border: #d8e0e5;
  --shadow: 0 18px 50px rgba(0, 0, 0, 0.12);
  --radius: 6px;
  color-scheme: light;
}

* {
  box-sizing: border-box;
}

html {
  scroll-behavior: smooth;
}

body {
  margin: 0;
  color: var(--charcoal);
  background: var(--white);
  font-family: Inter, Arial, Helvetica, sans-serif;
  line-height: 1.6;
}

a {
  color: inherit;
}

.container {
  width: min(1120px, calc(100% - 40px));
  margin: 0 auto;
}

.site-header {
  position: sticky;
  top: 0;
  z-index: 20;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  padding: 14px max(20px, calc((100vw - 1120px) / 2));
  background: rgba(255, 255, 255, 0.96);
  border-bottom: 1px solid var(--border);
  backdrop-filter: blur(16px);
}

.brand {
  display: inline-flex;
  align-items: center;
  text-decoration: none;
}

.brand-logo {
  display: block;
  width: auto;
  height: 43px;
  max-width: min(230px, 56vw);
}

.nav-links {
  display: flex;
  align-items: center;
  gap: 20px;
  color: var(--muted);
  font-size: 0.94rem;
  font-weight: 700;
}

.nav-links a {
  text-decoration: none;
}

.nav-links a:hover {
  color: var(--black);
}

.nav-links a[aria-current="page"] {
  color: var(--black);
}

.nav-cta {
  padding: 9px 13px;
  color: var(--white) !important;
  background: var(--red);
  border-radius: 5px;
}

.nav-cta:hover {
  background: var(--red-hover);
}

.nav-toggle {
  display: none;
  flex-direction: column;
  justify-content: center;
  align-items: center;
  gap: 5px;
  width: 40px;
  height: 40px;
  padding: 0;
  border: 1px solid var(--border);
  border-radius: 5px;
  background: var(--white);
  cursor: pointer;
  order: 2;
}

.nav-toggle-bar {
  display: block;
  width: 20px;
  height: 2px;
  background: var(--charcoal);
  border-radius: 2px;
  transition: transform 0.2s ease, opacity 0.2s ease;
}

.nav-toggle[aria-expanded="true"] .nav-toggle-bar:nth-child(1) {
  transform: translateY(7px) rotate(45deg);
}

.nav-toggle[aria-expanded="true"] .nav-toggle-bar:nth-child(2) {
  opacity: 0;
}

.nav-toggle[aria-expanded="true"] .nav-toggle-bar:nth-child(3) {
  transform: translateY(-7px) rotate(-45deg);
}

.section {
  padding: 92px 0;
}

.section-dark {
  color: var(--white);
  background: var(--black);
}

.light {
  background: var(--white);
}

.soft {
  background: var(--warm);
}

.soft-blue {
  background: var(--soft-steel);
}

.hero {
  position: relative;
  min-height: 720px;
  display: flex;
  align-items: center;
  overflow: hidden;
}

.page-hero {
  position: relative;
  padding: 96px 0;
  overflow: hidden;
}

.page-hero-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(330px, 0.55fr);
  gap: 64px;
  align-items: center;
}

.page-hero h1 {
  max-width: 820px;
  margin: 0;
  font-size: clamp(2.7rem, 6.5vw, 5rem);
  line-height: 1;
  letter-spacing: 0;
}

.diagnostic-panel.static-panel {
  position: static;
  right: auto;
  bottom: auto;
  width: auto;
  opacity: 1;
}

.hero::after {
  position: absolute;
  inset: auto 0 0;
  height: 90px;
  content: "";
  background: linear-gradient(to bottom, rgba(0, 0, 0, 0), rgba(0, 0, 0, 0.45));
}

.hero-content {
  position: relative;
  z-index: 2;
  padding: 82px 0 118px;
}

.hero-content h1 {
  max-width: 790px;
  margin: 0;
  font-size: clamp(3rem, 7vw, 5.8rem);
  line-height: 0.98;
  letter-spacing: 0;
}

.hero-copy {
  max-width: 660px;
  margin: 26px 0 0;
  color: rgba(238, 244, 247, 0.92);
  font-size: 1.25rem;
}

.hero-visual {
  position: absolute;
  inset: 0;
  opacity: 0.62;
}

.hero-visual::before {
  position: absolute;
  inset: 0;
  content: "";
  background:
    linear-gradient(90deg, rgba(0, 0, 0, 0.98) 0%, rgba(32, 36, 42, 0.88) 46%, rgba(128, 152, 168, 0.32) 100%),
    repeating-linear-gradient(0deg, rgba(255,255,255,0.08), rgba(255,255,255,0.08) 1px, transparent 1px, transparent 72px),
    repeating-linear-gradient(90deg, rgba(255,255,255,0.08), rgba(255,255,255,0.08) 1px, transparent 1px, transparent 72px);
}

.signal-grid {
  position: absolute;
  right: 7vw;
  top: 14vh;
  display: grid;
  grid-template-columns: repeat(4, minmax(70px, 1fr));
  gap: 14px;
  width: min(560px, 48vw);
}

.signal-grid span {
  height: 82px;
  border: 1px solid rgba(238, 244, 247, 0.24);
  border-radius: 5px;
  background:
    linear-gradient(90deg, rgba(192, 32, 48, 0.52) 0 22%, transparent 22%),
    rgba(238, 244, 247, 0.08);
}

.signal-grid span:nth-child(2n) {
  background:
    linear-gradient(90deg, rgba(128, 152, 168, 0.52) 0 44%, transparent 44%),
    rgba(238, 244, 247, 0.08);
}

.signal-grid span:nth-child(3n) {
  background:
    linear-gradient(90deg, rgba(46, 125, 91, 0.42) 0 66%, transparent 66%),
    rgba(238, 244, 247, 0.08);
}

.diagnostic-panel {
  position: absolute;
  right: 9vw;
  bottom: 15vh;
  width: min(420px, 42vw);
  padding: 22px;
  color: var(--charcoal);
  background: rgba(255, 255, 255, 0.92);
  border: 1px solid rgba(255, 255, 255, 0.6);
  border-radius: var(--radius);
  box-shadow: 0 28px 70px rgba(0, 0, 0, 0.26);
}

.panel-label {
  margin: 0;
  color: var(--steel);
  font-size: 0.76rem;
  font-weight: 800;
  text-transform: uppercase;
}

.panel-header {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 14px;
}

.panel-mark {
  width: 34px;
  height: 46px;
  object-fit: contain;
}

.panel-row {
  display: flex;
  justify-content: space-between;
  gap: 18px;
  padding: 13px 0;
  border-top: 1px solid var(--border);
  font-size: 0.94rem;
}

.panel-row b {
  color: var(--steel);
}

.panel-row.strong b {
  color: #2e7d5b;
}

.panel-row.warning b {
  color: var(--red);
}

.eyebrow {
  margin: 0 0 14px;
  color: var(--red);
  font-size: 0.78rem;
  font-weight: 800;
  letter-spacing: 0;
  text-transform: uppercase;
}

h2 {
  margin: 0 0 20px;
  color: var(--charcoal);
  font-size: clamp(2rem, 4vw, 3.1rem);
  line-height: 1.08;
  letter-spacing: 0;
}

.section-dark h2,
.section-dark .eyebrow {
  color: var(--white);
}

h3 {
  margin: 0 0 10px;
  color: var(--charcoal);
  font-size: 1.18rem;
  line-height: 1.22;
}

p {
  margin: 0 0 18px;
}

.button-row {
  display: flex;
  flex-wrap: wrap;
  gap: 14px;
  margin-top: 34px;
}

.button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 50px;
  padding: 13px 22px;
  border-radius: 5px;
  font-weight: 800;
  line-height: 1.2;
  text-align: center;
  text-decoration: none;
  border: 1px solid transparent;
  cursor: pointer;
}

.button.primary {
  color: var(--white);
  background: var(--red);
}

.button.primary:hover {
  background: var(--red-hover);
}

.button.secondary-dark {
  color: var(--white);
  border-color: rgba(255, 255, 255, 0.72);
  background: transparent;
}

.button.secondary-dark:hover {
  color: var(--black);
  background: var(--white);
}

.button.secondary {
  color: var(--red);
  border-color: var(--red);
  background: transparent;
}

.button.secondary:hover {
  color: var(--white);
  background: var(--red);
}

.trust-line {
  max-width: 650px;
  margin-top: 24px;
  color: rgba(238, 244, 247, 0.76);
  font-size: 0.98rem;
}

.two-column {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(320px, 0.82fr);
  gap: 54px;
  align-items: center;
}

.two-column.reverse {
  grid-template-columns: minmax(320px, 0.88fr) minmax(0, 1fr);
}

.card,
.mini-card,
.outcome-grid article,
.fit-list div,
.callout-panel,
.snapshot-form {
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
}

.card {
  padding: 30px;
}

.stack-card {
  border-top: 5px solid var(--red);
}

.check-list,
.plain-list {
  padding: 0;
  margin: 22px 0 0;
  list-style: none;
}

.check-list li,
.plain-list li {
  position: relative;
  padding-left: 28px;
  margin-bottom: 12px;
}

.check-list li::before,
.plain-list li::before {
  position: absolute;
  left: 0;
  top: 0.08em;
  color: var(--red);
  content: "✓";
  font-weight: 900;
}

.section-heading {
  max-width: 760px;
  margin-bottom: 38px;
}

.section-heading.centered {
  margin-right: auto;
  margin-left: auto;
  text-align: center;
}

.three-card-grid,
.check-grid,
.outcome-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 20px;
}

.card-number {
  display: inline-block;
  margin-bottom: 28px;
  color: var(--red);
  font-size: 0.82rem;
  font-weight: 900;
}

.split-band {
  display: grid;
  grid-template-columns: minmax(0, 0.95fr) minmax(340px, 1fr);
  gap: 56px;
  align-items: center;
}

.step-list {
  padding: 0;
  margin: 0;
  list-style: none;
  counter-reset: steps;
}

.step-list li {
  position: relative;
  padding: 24px 24px 24px 74px;
  margin-bottom: 14px;
  background: var(--warm);
  border: 1px solid var(--border);
  border-radius: var(--radius);
}

.step-list li::before {
  position: absolute;
  left: 22px;
  top: 25px;
  display: grid;
  width: 34px;
  height: 34px;
  place-items: center;
  counter-increment: steps;
  content: counter(steps);
  color: var(--white);
  background: var(--black);
  border-radius: 4px;
  font-size: 0.86rem;
  font-weight: 900;
}

.step-list span {
  display: block;
  margin-bottom: 5px;
  color: var(--black);
  font-weight: 900;
}

.step-list p {
  margin: 0;
  color: var(--muted);
}

.check-grid {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.mini-card {
  padding: 26px;
  box-shadow: none;
}

.mini-card p,
.outcome-grid p,
.fit-list p {
  color: var(--muted);
}

.callout-panel {
  padding: 34px;
  background: var(--black);
  border-color: var(--black);
  box-shadow: none;
}

.callout-panel h2,
.callout-panel h3,
.callout-panel p {
  color: var(--white);
}

.fit-list {
  display: grid;
  gap: 18px;
}

.fit-list div {
  padding: 26px;
  box-shadow: none;
}

.outcome-grid {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.outcome-grid article {
  padding: 24px;
  box-shadow: none;
}

.proof-stat-bar {
  display: flex;
  flex-wrap: wrap;
  gap: 34px;
  align-items: baseline;
  margin: 0 auto 38px;
}

.proof-stat {
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.proof-stat b {
  color: var(--black);
  font-size: 1.9rem;
  font-weight: 900;
  line-height: 1;
}

.proof-stat span {
  color: var(--muted);
  font-size: 0.86rem;
}

.testimonial-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 20px;
}

.testimonial-card {
  display: flex;
  flex-direction: column;
  padding: 26px;
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
}

.testimonial-stars {
  margin-bottom: 12px;
  color: var(--red);
  font-size: 0.92rem;
  letter-spacing: 2px;
}

.testimonial-quote {
  flex-grow: 1;
  margin: 0 0 18px;
  color: var(--charcoal);
  font-size: 0.98rem;
}

.testimonial-cite {
  color: var(--muted);
  font-size: 0.88rem;
  font-weight: 800;
}

.testimonial-cite span {
  display: block;
  margin-top: 2px;
  color: var(--muted);
  font-weight: 600;
}

.proof-link {
  margin-top: 28px;
  color: var(--muted);
  font-size: 0.94rem;
}

.proof-link a {
  color: var(--black);
  font-weight: 800;
}

.pricing-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 20px;
}

.pricing-grid.sprint-levels {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.price-card {
  display: flex;
  flex-direction: column;
  min-height: 100%;
  padding: 26px;
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: var(--radius);
}

.price-card.featured {
  border-top: 5px solid var(--red);
  box-shadow: var(--shadow);
}

.price {
  margin: 8px 0 14px;
  color: var(--black);
  font-size: 1.55rem;
  font-weight: 900;
  line-height: 1.1;
}

.scope-table-wrap {
  margin-top: 40px;
  overflow-x: auto;
}

.scope-table {
  width: 100%;
  border-collapse: collapse;
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: var(--radius);
}

.scope-table caption {
  caption-side: top;
  padding: 0 0 14px;
  color: var(--muted);
  font-size: 0.92rem;
  text-align: left;
}

.scope-table th,
.scope-table td {
  padding: 14px 16px;
  border-bottom: 1px solid var(--border);
  text-align: left;
}

.scope-table thead th {
  color: var(--white);
  background: var(--charcoal);
  font-size: 0.9rem;
  font-weight: 800;
}

.scope-table th:not(:first-child),
.scope-table td:not(:first-child) {
  text-align: center;
  white-space: nowrap;
}

.scope-table tbody tr:nth-child(even) {
  background: var(--warm);
}

.scope-table tbody tr:last-child td {
  border-bottom: none;
}

.scope-table .row-label {
  white-space: normal;
}

.scope-table .price-row td {
  font-weight: 900;
}

.scope-dot {
  display: inline-block;
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: var(--red);
}

.visually-hidden {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

.pricing-notes {
  margin-top: 56px;
}

.faq-section h2,
.faq-section p,
.faq-section summary {
  color: var(--white);
}

.faq-list {
  display: grid;
  gap: 14px;
}

details {
  padding: 20px;
  background: rgba(255, 255, 255, 0.08);
  border: 1px solid rgba(255, 255, 255, 0.22);
  border-radius: var(--radius);
}

summary {
  cursor: pointer;
  font-weight: 900;
}

details p {
  margin: 14px 0 0;
  color: rgba(238, 244, 247, 0.84) !important;
}

.request-section {
  background: var(--warm);
}

.request-layout {
  display: grid;
  grid-template-columns: minmax(0, 0.86fr) minmax(340px, 1fr);
  gap: 54px;
  align-items: start;
}

.small-note,
.form-note {
  color: var(--muted);
  font-size: 0.94rem;
}

.small-note a {
  color: var(--black);
  font-weight: 800;
}

.snapshot-form {
  display: grid;
  gap: 16px;
  padding: 28px;
}

label {
  display: grid;
  gap: 7px;
  color: var(--black);
  font-size: 0.92rem;
  font-weight: 800;
}

input,
textarea {
  width: 100%;
  padding: 13px 14px;
  color: var(--charcoal);
  font: inherit;
  border: 1px solid var(--border);
  border-radius: 5px;
  background: var(--white);
}

input:focus,
textarea:focus {
  outline: 3px solid rgba(192, 32, 48, 0.22);
  border-color: var(--red);
}

textarea {
  resize: vertical;
}

.snapshot-form .button {
  width: 100%;
  margin-top: 4px;
  font-size: 1rem;
}

.site-footer {
  padding: 46px 0;
  color: rgba(238, 244, 247, 0.84);
  background: var(--black);
}

.footer-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(260px, 0.38fr);
  gap: 40px;
}

.footer-brand {
  margin-bottom: 18px;
}

.footer-brand .brand-logo {
  height: 52px;
  max-width: min(270px, 72vw);
}

.site-footer p {
  max-width: 680px;
  margin: 0;
}

address {
  font-style: normal;
}

address a {
  color: var(--white);
  font-weight: 800;
}

.footer-links {
  margin-top: 18px;
}

.footer-social {
  margin-top: 8px;
}

.policy-page {
  background: var(--warm);
}

.policy-hero {
  padding: 76px 0 44px;
  color: var(--white);
  background: var(--black);
}

.policy-content {
  padding: 56px 0 84px;
}

.policy-content article {
  max-width: 820px;
  padding: 34px;
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: var(--radius);
}

.policy-content h2 {
  margin-top: 34px;
  font-size: 1.5rem;
}

.article-meta {
  color: rgba(238, 244, 247, 0.72);
  font-size: 0.94rem;
}

.article-body {
  max-width: 760px;
  margin: 0 auto;
}

.article-body h2 {
  margin-top: 52px;
  font-size: clamp(1.6rem, 3vw, 2.1rem);
}

.article-body p {
  color: var(--charcoal);
  font-size: 1.06rem;
}

.article-body .lede {
  color: var(--muted);
  font-size: 1.2rem;
}

.article-body blockquote {
  padding: 4px 0 4px 22px;
  margin: 34px 0;
  border-left: 4px solid var(--red);
  color: var(--black);
  font-size: 1.3rem;
  font-weight: 800;
  line-height: 1.35;
}

.article-body .callout-panel {
  margin: 40px 0;
}

.article-body .callout-panel p:last-child {
  margin-bottom: 0;
}

.article-body ul {
  padding: 0;
  margin: 22px 0;
  list-style: none;
}

.article-body ul li {
  position: relative;
  padding-left: 28px;
  margin-bottom: 10px;
  color: var(--charcoal);
}

.article-body ul li::before {
  position: absolute;
  left: 0;
  top: 0.08em;
  color: var(--red);
  content: "✓";
  font-weight: 900;
}

.article-body .step-list {
  margin-top: 26px;
}

@media (max-width: 900px) {
  .site-header {
    align-items: center;
    flex-direction: row;
    flex-wrap: wrap;
  }

  .nav-toggle {
    display: inline-flex;
  }

  .nav-links {
    order: 3;
    width: 100%;
    flex-direction: column;
    align-items: flex-start;
    gap: 4px;
    max-height: 0;
    overflow: hidden;
    padding: 0;
    margin: 0;
  }

  .nav-links[data-open="true"] {
    max-height: 480px;
    padding: 10px 0 16px;
  }

  .nav-links a {
    width: 100%;
    padding: 10px 2px;
    border-bottom: 1px solid var(--border);
    white-space: normal;
  }

  .nav-links .nav-cta {
    width: auto;
    margin-top: 6px;
    display: inline-block;
  }

  .hero {
    min-height: 0;
  }

  .page-hero {
    padding: 64px 0;
  }

  .page-hero-grid,
  .pricing-grid,
  .pricing-grid.sprint-levels {
    grid-template-columns: 1fr;
  }

  .hero-content h1 {
    font-size: clamp(2.3rem, 9.6vw, 4.8rem);
  }

  .page-hero h1 {
    font-size: clamp(2.15rem, 8.4vw, 5rem);
  }

  .hero .diagnostic-panel {
    display: none;
  }

  .signal-grid {
    right: -70px;
    top: 70px;
    width: 520px;
  }

  .two-column,
  .two-column.reverse,
  .split-band,
  .request-layout,
  .footer-layout {
    grid-template-columns: 1fr;
  }

  .three-card-grid,
  .check-grid,
  .outcome-grid,
  .testimonial-grid {
    grid-template-columns: 1fr;
  }

  .section {
    padding: 68px 0;
  }

  .proof-stat-bar {
    gap: 22px;
  }
}

@media (max-width: 560px) {
  .container {
    width: min(100% - 28px, 1120px);
  }

  .site-header {
    padding: 12px 14px;
  }

  .nav-links {
    gap: 14px;
    font-size: 0.86rem;
  }

  .hero {
    min-height: 0;
  }

  .hero-content {
    padding: 58px 0 76px;
  }

  .button-row,
  .button {
    width: 100%;
  }

  .card,
  .snapshot-form,
  .callout-panel {
    padding: 22px;
  }
}

/* ===== Homepage hero: "The lost call" story (2026-09-16) ===== */
.hero-layout {
  position: relative;
  z-index: 2;
  display: grid;
  grid-template-columns: minmax(0, 1.12fr) minmax(0, 0.88fr);
  gap: 48px;
  align-items: center;
}
.hero-layout .hero-content h1 { font-size: clamp(3rem, 5.4vw, 5.2rem); }
.lost-call { margin: 0; padding: 40px 0; }
.lc-steps {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 22px 18px;
  margin: 0;
  padding: 0;
  list-style: none;
}
.lc-step { min-width: 0; }
.lc-label {
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 0 0 9px;
  color: rgba(238, 244, 247, 0.92);
  font-size: 0.82rem;
  font-weight: 700;
  line-height: 1.25;
}
.lc-num {
  flex: 0 0 22px;
  display: grid;
  place-items: center;
  width: 22px;
  height: 22px;
  border-radius: 50%;
  color: var(--white);
  background: var(--steel);
  font-size: 0.72rem;
  font-weight: 800;
}
.lc-step.is-turn .lc-num { background: var(--red); }
.lc-phone {
  position: relative;
  height: 200px;
  padding: 16px 11px 11px;
  overflow: hidden;
  color: var(--charcoal);
  background: var(--warm);
  border: 5px solid #2b3038;
  border-radius: 20px;
  box-shadow: 0 22px 50px rgba(0, 0, 0, 0.45);
  font-size: 0.7rem;
  line-height: 1.3;
}
.lc-phone::before {
  position: absolute;
  top: 5px;
  left: 50%;
  width: 34px;
  height: 4px;
  content: "";
  background: #2b3038;
  border-radius: 4px;
  transform: translateX(-50%);
}
.lc-bar, .lc-url {
  display: flex;
  align-items: center;
  gap: 6px;
  margin-bottom: 9px;
  padding: 6px 9px;
  color: var(--muted);
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: 20px;
  white-space: nowrap;
  overflow: hidden;
}
.lc-url { justify-content: center; border-radius: 6px; font-size: 0.64rem; }
.lc-result {
  position: relative;
  display: grid;
  gap: 1px;
  margin-bottom: 7px;
  padding: 8px 9px;
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: 6px;
}
.lc-result b { font-size: 0.76rem; }
.lc-result.is-picked { border-color: var(--charcoal); box-shadow: 0 0 0 1px var(--charcoal); }
.lc-result.is-left { opacity: 0.45; }
.lc-stars { color: #b7791f; letter-spacing: 1px; }
.lc-stars s { color: var(--border); text-decoration: none; }
.lc-stars em { color: var(--muted); font-style: normal; letter-spacing: 0; }
.lc-meta { color: var(--muted); font-size: 0.64rem; }
.lc-call {
  position: absolute;
  right: 9px;
  top: 50%;
  padding: 4px 10px;
  color: var(--white);
  background: var(--charcoal);
  border-radius: 20px;
  font-weight: 700;
  transform: translateY(-50%);
  box-shadow: 0 0 0 3px rgba(192, 32, 48, 0.55);
}
.lc-tap {
  position: absolute;
  right: 12px;
  bottom: 8px;
  width: 22px;
  height: 22px;
  border: 2px solid var(--red);
  border-radius: 50%;
  background: rgba(192, 32, 48, 0.18);
}
.lc-site-nav {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 6px;
  margin-bottom: 9px;
}
.lc-logo { width: 42px; height: 12px; background: var(--steel); border-radius: 3px; }
.lc-burger {
  width: 16px;
  height: 11px;
  background: linear-gradient(var(--charcoal) 0 2px, transparent 2px 4.5px, var(--charcoal) 4.5px 6.5px, transparent 6.5px 9px, var(--charcoal) 9px 11px);
}
.lc-missing {
  padding: 3px 8px;
  color: var(--red);
  border: 1.5px dashed var(--red);
  border-radius: 4px;
  font-size: 0.62rem;
  font-weight: 800;
  text-transform: uppercase;
  white-space: nowrap;
}
.lc-site-hero {
  display: grid;
  gap: 7px;
  padding: 12px 10px;
  background: linear-gradient(135deg, #cfdbe2, #eef4f7);
  border-radius: 6px;
}
.lc-site-hero b { font-size: 0.8rem; line-height: 1.15; }
.lc-line { height: 5px; background: rgba(32, 36, 42, 0.18); border-radius: 3px; }
.lc-line.short { width: 60%; }
.lc-btn {
  justify-self: start;
  margin-top: 3px;
  padding: 4px 9px;
  color: var(--muted);
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: 4px;
  font-size: 0.62rem;
}
.lc-phone.is-call {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 6px;
  color: var(--white);
  background: linear-gradient(180deg, #2b3038, #15181c);
}
.lc-calling { color: rgba(238, 244, 247, 0.7); font-size: 0.66rem; }
.lc-avatar {
  display: grid;
  place-items: center;
  width: 46px;
  height: 46px;
  border-radius: 50%;
  background: var(--steel);
  font-size: 1.1rem;
  font-weight: 800;
}
.lc-callee { font-size: 0.9rem; }
.lc-end {
  display: grid;
  place-items: center;
  color: var(--white);
  width: 34px;
  height: 34px;
  margin-top: 10px;
  border-radius: 50%;
  background: var(--red);
  box-shadow: 0 0 0 6px rgba(192, 32, 48, 0.2);
}
.lc-caption {
  margin: 22px 0 0;
  padding: 12px 16px;
  color: var(--white);
  background: rgba(0, 0, 0, 0.45);
  border-left: 4px solid var(--red);
  border-radius: 0 var(--radius) var(--radius) 0;
  font-size: 1.02rem;
  font-weight: 800;
}
@media (prefers-reduced-motion: no-preference) {
  .lc-step { animation: lc-in 0.5s ease-out both; }
  .lc-step:nth-child(2) { animation-delay: 0.35s; }
  .lc-step:nth-child(3) { animation-delay: 0.7s; }
  .lc-step:nth-child(4) { animation-delay: 1.05s; }
  .lc-caption { animation: lc-in 0.5s ease-out 1.4s both; }
  @keyframes lc-in { from { opacity: 0; transform: translateY(10px); } to { opacity: 1; transform: none; } }
}
@media (max-width: 1080px) {
  .hero-layout { gap: 32px; }
  .lc-phone { height: 190px; font-size: 0.64rem; }
}
@media (max-width: 900px) {
  .hero-layout { grid-template-columns: 1fr; gap: 0; }
  .hero-layout .hero-content { padding-bottom: 20px; }
  .hero-layout .hero-content h1 { font-size: clamp(2.3rem, 9.6vw, 4.8rem); }
  .lost-call { padding: 8px 0 64px; }
  .lc-step:nth-child(1), .lc-step:nth-child(3) { display: none; }
  .lc-num { display: none; }
  .lc-step { animation: none; }
}

/* ===== Inner-page hero graphics (2026-09-16) ===== */
.hv { min-width: 0; margin: 0; }
.hv .lc-caption { margin-top: 18px; font-size: 0.95rem; }
.hv-card {
  padding: 20px;
  color: var(--charcoal);
  background: var(--warm);
  border: 5px solid #2b3038;
  border-radius: 14px;
  box-shadow: 0 22px 50px rgba(0, 0, 0, 0.45);
  font-size: 0.86rem;
}
.hv-card-title {
  display: flex;
  align-items: center;
  gap: 10px;
  margin: 0 0 12px;
  color: var(--steel);
  font-size: 0.74rem;
  font-weight: 800;
  text-transform: uppercase;
}
.hv-card-title img { width: 22px; height: 32px; object-fit: contain; }
.hv-pin {
  display: inline-grid;
  place-items: center;
  flex: 0 0 22px;
  width: 22px;
  height: 22px;
  color: var(--white);
  background: var(--red);
  border-radius: 50%;
  box-shadow: 0 0 0 3px rgba(192, 32, 48, 0.3);
  font-size: 0.72rem;
  font-style: normal;
  font-weight: 800;
  line-height: 1;
}

/* Snapshot: browser with numbered pins */
.hv-browser {
  overflow: hidden;
  background: var(--warm);
  border: 5px solid #2b3038;
  border-radius: 12px;
  box-shadow: 0 22px 50px rgba(0, 0, 0, 0.45);
  font-size: 0.74rem;
  color: var(--charcoal);
}
.hv-browser-bar {
  display: flex;
  align-items: center;
  gap: 5px;
  padding: 7px 10px;
  background: #2b3038;
}
.hv-browser-bar span { width: 7px; height: 7px; background: rgba(238, 244, 247, 0.35); border-radius: 50%; }
.hv-browser-bar em {
  flex: 1;
  margin-left: 8px;
  padding: 2px 10px;
  color: rgba(238, 244, 247, 0.75);
  background: rgba(255, 255, 255, 0.08);
  border-radius: 4px;
  font-size: 0.66rem;
  font-style: normal;
}
.hv-browser-body { display: grid; gap: 10px; padding: 14px; }
.hv-browser-body .hv-pin { position: absolute; top: -9px; right: -9px; }
.hv-mock-nav { position: relative; display: flex; align-items: center; justify-content: space-between; padding: 4px 0; }
.hv-mock-links { display: flex; gap: 8px; }
.hv-mock-links i { width: 28px; height: 5px; background: rgba(32, 36, 42, 0.25); border-radius: 3px; }
.hv-mock-nav .hv-pin { top: -6px; right: -6px; }
.hv-mock-hero {
  display: grid;
  gap: 7px;
  padding: 16px 14px;
  background: linear-gradient(135deg, #cfdbe2, #eef4f7);
  border-radius: 6px;
}
.hv-mock-hero b { font-size: 0.95rem; }
.hv-mock-row { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.hv-mock-box {
  position: relative;
  display: grid;
  gap: 2px;
  padding: 10px;
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: 6px;
}
.hv-mock-box small { color: var(--muted); font-size: 0.64rem; }
.hv-mock-box.is-empty { border-style: dashed; background: transparent; }
.hv-legend { display: grid; gap: 8px; margin: 16px 0 0; padding: 0; list-style: none; }
.hv-legend li { display: flex; align-items: center; gap: 10px; color: rgba(238, 244, 247, 0.92); font-size: 0.9rem; font-weight: 600; }

/* Website Care: check-in log */
.hv-log {
  display: grid;
  grid-template-columns: 10px 1fr auto;
  align-items: center;
  gap: 10px;
  padding: 10px 0;
  border-top: 1px solid var(--border);
}
.hv-log small { display: block; color: var(--red); font-size: 0.72rem; font-weight: 600; }
.hv-log b { font-size: 0.78rem; }
.hv-log.is-alert {
  margin: 4px -10px;
  padding: 10px;
  background: var(--white);
  border: 1.5px solid var(--red);
  border-radius: 6px;
}
.hv-dot { width: 10px; height: 10px; border-radius: 50%; }
.hv-dot.ok, .hv-checks i { background: #2e7d5b; }
.hv-dot.bad { background: var(--red); box-shadow: 0 0 0 4px rgba(192, 32, 48, 0.2); }
.hv .ok { color: #2e7d5b; }
.hv .bad { color: var(--red); }
.hv-checks { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 12px; }
.hv-checks span {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 4px 10px;
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: 20px;
  font-size: 0.74rem;
  font-weight: 600;
}
.hv-checks i { width: 7px; height: 7px; border-radius: 50%; }

/* Web Design: before / after phones */
.hv-pair { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.hv-side { min-width: 0; }
.hv-side .lc-num { background: var(--steel); }
.hv-side.is-after .lc-num { background: var(--red); }
.lc-phone.hv-tall { height: 250px; }
.hv-img { height: 44px; margin-top: 9px; background: repeating-linear-gradient(45deg, #dfe6ea 0 8px, #eef4f7 8px 16px); border-radius: 6px; }
.hv-callpill { padding: 3px 9px; color: var(--white); background: var(--red); border-radius: 20px; font-size: 0.62rem; font-weight: 800; }
.hv-after-hero { display: grid; gap: 6px; padding: 12px 10px; color: var(--white); background: var(--charcoal); border-radius: 6px; }
.hv-after-hero b { font-size: 0.8rem; line-height: 1.15; }
.hv-after-hero .lc-stars em { color: rgba(238, 244, 247, 0.7); }
.hv-cta { justify-self: start; padding: 5px 12px; color: var(--white); background: var(--red); border-radius: 4px; font-size: 0.66rem; font-weight: 800; }
.hv-svc { display: grid; grid-template-columns: repeat(3, 1fr); gap: 6px; margin-top: 9px; }
.hv-svc i { height: 30px; background: var(--white); border: 1px solid var(--border); border-radius: 5px; }

/* Discoverability: facts grid + AI answer */
.hv-facts {
  display: grid;
  grid-template-columns: 1.2fr 1fr 1fr;
  gap: 0;
  font-size: 0.78rem;
}
.hv-facts > * { padding: 8px 6px; border-top: 1px solid var(--border); }
.hv-facts > :nth-child(-n+3) { border-top: 0; padding-top: 0; }
.hv-facts b { color: var(--muted); font-size: 0.68rem; text-transform: uppercase; }
.hv-facts span { font-weight: 700; }
.hv-facts em { font-style: normal; font-weight: 600; }
.hv-chat { display: grid; gap: 8px; margin-top: 14px; }
.hv-q, .hv-a { margin: 0; padding: 10px 14px; font-size: 0.86rem; line-height: 1.4; border-radius: 12px; }
.hv-q { justify-self: end; max-width: 85%; color: var(--charcoal); background: var(--soft-steel); border-bottom-right-radius: 3px; }
.hv-a { max-width: 92%; color: var(--white); background: #2b3038; border: 1px solid rgba(238, 244, 247, 0.16); border-bottom-left-radius: 3px; }
.hv-ai { display: block; margin-bottom: 3px; color: var(--steel); font-size: 0.66rem; font-weight: 800; text-transform: uppercase; }

/* Services: where-to-start router */
.hv-router { position: relative; display: grid; gap: 0; }
.hv-router a { display: grid; gap: 2px; text-decoration: none; border-radius: var(--radius); transition: transform 0.15s ease, border-color 0.15s ease; }
.hv-router a:hover { transform: translateY(-2px); }
.hv-router small { font-size: 0.8rem; line-height: 1.3; }
.hv-router b { font-size: 1.05rem; }
.hv-start { padding: 16px 18px; color: var(--white); background: var(--red); }
.hv-start small { color: rgba(255, 255, 255, 0.85); }
.hv-branches {
  position: relative;
  display: grid;
  gap: 10px;
  margin-left: 22px;
  padding: 18px 0 0 26px;
  border-left: 2px solid rgba(238, 244, 247, 0.28);
}
.hv-branches a {
  position: relative;
  padding: 12px 16px;
  color: var(--charcoal);
  background: var(--warm);
  border: 1px solid var(--border);
}
.hv-branches a::before {
  position: absolute;
  top: 50%;
  left: -28px;
  width: 26px;
  height: 2px;
  content: "";
  background: rgba(238, 244, 247, 0.28);
}
.hv-branches small {
  display: block;
  margin-bottom: 2px;
  color: var(--red);
  font-size: 0.88rem;
  font-weight: 700;
}
.hv-branches b {
  color: var(--muted);
  font-size: 0.95rem;
  font-weight: 600;
}
.hv-branches a:hover { border-color: var(--red); }

/* About: timeline */
.hv-timeline { margin: 0; padding: 0; list-style: none; }
.hv-timeline li {
  position: relative;
  display: grid;
  grid-template-columns: 62px 1fr;
  gap: 12px;
  padding: 10px 0 10px 18px;
  border-left: 2px solid var(--border);
}
.hv-timeline li::before {
  position: absolute;
  top: 16px;
  left: -6px;
  width: 10px;
  height: 10px;
  content: "";
  background: var(--steel);
  border-radius: 50%;
}
.hv-timeline li.is-now::before { background: var(--red); box-shadow: 0 0 0 4px rgba(192, 32, 48, 0.2); }
.hv-timeline b { font-size: 1.05rem; font-weight: 800; }
.hv-timeline li.is-now b { color: var(--red); }
.hv-timeline span { color: var(--charcoal); line-height: 1.35; }

@media (max-width: 560px) {
  .hv-pair { gap: 10px; }
  .lc-phone.hv-tall { height: 230px; }
  .hv-facts { font-size: 0.72rem; }
}

/* Keep phone numbers and emails on one line (2026-09-16) */
a[href^="tel:"], a[href^="mailto:"] { white-space: nowrap; }

/* Founder portrait and article byline avatar - added 2026-09-20 */
.founder-portrait {
  display: flex;
  align-items: center;
  gap: 16px;
  margin: 0 0 22px;
}

.founder-portrait img {
  width: 84px;
  height: 84px;
  border-radius: 50%;
  object-fit: cover;
  display: block;
  flex: 0 0 auto;
}

.founder-portrait figcaption {
  display: flex;
  flex-direction: column;
  line-height: 1.35;
}

.founder-portrait figcaption b {
  font-size: 1.02rem;
}

.founder-portrait figcaption span {
  font-size: 0.92rem;
  opacity: 0.72;
}

.article-byline {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-top: 18px;
}

.article-byline img {
  width: 44px;
  height: 44px;
  border-radius: 50%;
  object-fit: cover;
  display: block;
  flex: 0 0 auto;
}

.article-byline .article-meta {
  margin: 0;
}

/* Linked cards and paired testimonial grids - added 2026-09-20 */
.card-link {
  color: inherit;
  text-decoration: none;
  border-bottom: 2px solid transparent;
  transition: color 0.15s ease, border-color 0.15s ease;
}

.card-link:hover,
.card-link:focus-visible {
  color: var(--red);
  border-bottom-color: var(--red);
}

.card-link::after {
  content: "\00a0\2192";
  font-weight: 700;
}

.testimonial-grid.is-pair {
  grid-template-columns: repeat(2, minmax(0, 1fr));
  max-width: 900px;
  margin-left: auto;
  margin-right: auto;
}

@media (max-width: 900px) {
  .testimonial-grid.is-pair {
    grid-template-columns: 1fr;
  }
}

.testimonial-source {
  margin-bottom: 12px;
  color: var(--red);
  font-size: 0.78rem;
  font-weight: 800;
  letter-spacing: 1.4px;
  text-transform: uppercase;
}

@media (max-width: 560px) {
  .scope-table th,
  .scope-table td {
    padding: 10px;
    font-size: 0.86rem;
  }
}